CANCELLATION POLICY

We understand that things can change in the blink of an eye and that when it comes to traveling, unforeseen events can cause major issues.  If for some reason you need to cancel a pre-existing reservation, here is what you need to know. 

Sedans and Suburbans
Cancellations: All cancellations for transfers booked in a Sedan, SUV or Van must be received (24) hour notice prior to contracted start time will be charged 100 percent of the estimated trip total. All cancellations for Sedans, SUVs and Vans booked for three (3) hours or greater require a 50 percent deposit at time of booking that becomes non-refundable 48 hours prior to contract start time; if customer cancels within two (2) hours of contract start time a cancellation fee of 100 percent of the estimated trip total will be charged.

14 Passenger & Larger Vehicles
Cancellations for all other vehicles (Limousine, Sprinter Vans, School bus, Shuttles and Coach Bus. & Trolleys) require a 50 percent deposit at time of booking that becomes non-refundable. If customer cancels within 30 days of contract start time, a cancellation fee of 100 percent of the estimated trip will be charged.